Cara Meningkatkan Kepuasan Customer Dalam Aktivitas Belanja Online
Indah Widi Astuti Waluyo
Tentang Trainer
Indah Widi Astuti Waluyo
Customer Associate Manager at ZALORA
4.8 (500 Penilaian) • 5 Kelas
Indah Waluyo adalah seorang Customer Service Associate Manager dari salah satu e-commorece ternama di Indonesia dan sudah emmiliki pengalaman dibidang customer service selama lebih dari 8 tahun.
Deskripsi Training
1j 40m • Marketing • Tanggal Rilis: 02/01/2021
Training ini membahas mengenai cara untuk memuaskan customer dari berbagai aspek, yang meliputi apps, website, pricing, promotion, delivery, product, return and exchange.
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List of training material
2 Chapter • 11 Material • 1 hour 19 minute
BAB 1: The Background of Online Shop
1/2
•
24:13
Online Shop and history in Indonesia
The Benefits of Online Shop
Kuis BAB 1
BAB 2: How to Satisfy your Customer
1/2
•
24:13
Apps and Website
Pricing and Promotion
Delivery
Product
Return/Exchange
Customer Service
Kuis BAB 2
Tes Akhir
List of training material
2 Chapter • 11 Material • 1 hour 19 minute
BAB 1: The Background of Online Shop
1/2
•
24:13
Online Shop and history in Indonesia
The Benefits of Online Shop
Kuis BAB 1
BAB 2: How to Satisfy your Customer
1/2
•
24:13
Apps and Website
Pricing and Promotion
Delivery
Product
Return/Exchange
Customer Service
Kuis BAB 2
Tes Akhir
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